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Chatbots: Your catalyst to splendid customer service in 2019
On May 8th, 2019 Google’s CEO Sundar Pichai, who was presenting the Google I/O 2019 gave a live demo of a telephone call. It was not any ordinary telephone call. It was a telephone call that even Alexander Graham Bell would not have imagined. The call was made...
Spikra’s Magical 20!
It all started with a Spark. Now, Spikra is a six-member team. And, YES we moved to a new office today. YAAY! The start Being a customer & product enthusiast, I have consulted many clients to help them gain value from the various products I worked for. After every...