Color Homes sales increased by 25% after implementing Zoho CRM
About ColorHomes Developers Pvt. Ltd
Colorhomes specialized in designing, planning, and execution of Residential apartments and Commercial projects
They are a group of young, qualified and high-quality conscious professionals engaged in construction and real estate found in the year of 2008. The company has specialization in designing, planning, and execution of residential apartments and commercial projects with exceptional quality and the built environment.
How things used to work and the challenges
With rising enquiries and new projects line up, the team had difficulty to keep track of the prospects and projects they were handling. Sales had tough time with conversion and the details maintained in sheet became inefficient and an overhead.
They couldn’t control or measure the tasks or efforts took by teams. Managing payment becase a tedious problem as there was no track of the payments received vs due.
The experience with Spikra
The Success Story
By collaborating with Spikra, ColorHomes, Centralized the DB of customer contacts which has helped in effective marketing campaigns.
The average sales per month increased from 10 to 25 villas as CRM tracks the journey efficiently from lead to sale. Telephone, SMS and email integration has given a great customer experience
All Projects are now being delivered on time without any operational delay and efficiency of payment collection team & legal team has increased.
Overall, Zoho implementation has increased their process’s efficiency tremendously and in turn, the customer satisfaction numbers. Their agents and customers have never been happier !
200 + Employees
Highlights working with Spikra
Value for Money
Spikra’s expertise helped us in tailor making these apps specific to our business, and have already started recommending my peers.