Color Homes sales increased by 25%  after implementing Zoho CRM

About ColorHomes Developers Pvt. Ltd

 

Colorhomes specialized in designing, planning, and execution of Residential apartments and Commercial projects

They are a group of young, qualified and high-quality conscious professionals engaged in construction and real estate found in the year of 2008. The company has specialization in designing, planning, and execution of residential apartments and commercial projects with exceptional quality and the built environment.

How things used to work and the challenges

 

With rising enquiries and new projects line up, the team had difficulty to keep track of the prospects and projects they were handling. Sales had tough time with conversion and the details maintained in sheet became inefficient and an overhead.

They couldn’t control or measure the tasks or efforts took by teams. Managing payment becase a tedious problem as there was no track of the payments received vs due.

 

The experience with Spikra

 

Using Zoho suite of products, Spikra helped colorhomes auomate everything from auto capturing leads to Generating Cost sheets, Construction Agreements & Planning Marketing Campaigns etc. To further customize their business specific needs, Spikra made use of the custom functions of Zoho and helped with successful deployment of the solution. Spikra trained the team so that they could administer the setup without dependency.

The Success Story

 

By collaborating with Spikra, ColorHomes, Centralized the DB of customer contacts which has helped in effective marketing campaigns.

The average sales per month increased from 10  to 25 villas as CRM  tracks the journey efficiently from lead to sale. Telephone, SMS and email integration has given a great customer experience

All Projects are now being delivered on time without any operational delay and efficiency of payment collection team & legal team has increased. 

Overall, Zoho implementation has increased their process’s efficiency tremendously and in turn, the customer satisfaction numbers. Their agents and customers have never been happier !

 

Industry

Real Estate

Company Size

200 + Employees

Headquarters

Chennai, India

Solutions Considered

Google sheets

Cratio

Zoho

Highlights working with Spikra

Timely Response

Awesome Support

Value for Money

Spikra’s expertise helped us in tailor   making these apps specific to our  business, and have already started recommending my peers.

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